Veterinary Hospital Assistant/Technician
Hume Park Animal Hospital is a privately owned, progressive care animal hospital, located in New Wesminster, BC. Our hospital prides itself on serving our community with high standards and efficient care. We are open Tue-Sat 9am-7pm, and only treat dogs and cats. This position is typically part/full time and may include Saturday shifts. There is no night or evening shifts.
Why work for us?
At Hume Park Animal Hospital we are dedicated to providing the cutting edge, progressive protocols in patient care and customer service, upholding the highest practice standards, and expanding our knowledge through continuous learning.
The ideal candidate is someone with the desire to learn and grow, who puts their heart and soul into their job to be of service to our very special patients while showing the utmost in compassion, care and dedication to customer service. You are enthusiastic, self-motivated, proactive, and keen to jump in wherever you are needed to be an integral member of our team. You recognize and understand ever-shifting priorities so you are able to contribute when and where the greatest needs arise.
EXCLUSIVE to Hume Park Animal Hospital
On all of our workstations, we have fully searchable extensive internal documentation, to help you have all needed information on your fingertips. It serves as a training tool and well as reference tool. There is tools for internal communication, order tracking, inputs, logs and so on. We strive to constantly improve, and encourage all staff to provide their inputs for improvements/corrections. We do not like ambguity, so everything has well defined protocols. We use a cloud based veterinary practice management software and pride ourselves in having an efficient and smooth workflow.
If you thrive in a dynamic work environment where you are part of a high-performing team, where you are valued and supported and where you are given opportunities to challenge yourself and develop your skills while earning generous compensation. Please forward your resume to the email listed on here. Please include a personalized cover letter, which clearly outlines your experience upholding superior excellent customer service standards while working in the veterinary industry and why you think you would be a good fit within our growing team.
Other benefits of working for us
- No fee for your pet’s nail trims, anal glands and consults. 20% off on all other items/services.
- On-site parking
- Happy and friendly work environment
COVID-19 considerations:
To keep our staff safe as possible, we require that you are fully vaccinated for COVID-19.
Veterinary Office Assistant job description, including but not limited to:
- Greeting and checking in clients and patients, and communicating in a warm and professional manner.
- Accurate payment processing, document signing, saving.
- Taking patient/client notes, messages and maintaining up-to-date hard-copy and electronic files.
- Prioritizing tasks and proactively managing priorities.
- Maintaining hospital and office cleanliness to our standards at all times.
- Booking appropriate time allowance for different patient needs. Making client calls, reminder calls and giving clients instructions on surgery and dental procedures.
- Assist the doctor and technicians in clinical procedures and other assigned tasks
- Handling and restraint of pets for different procedures
- Client call backs to relay information, making queries, updating records
Veterinary Technician job description, including but not limited to:
- Provide nursing care and rehabilitation therapy for animals
- Handle, restrain and care for animals undergoing treatment and surgery
- Produce radiographs, collect and analyze samples and perform other laboratory tests to assist in diagnosis of animal health problems
- Assist veterinarian with animals before, during and following surgery by preparing surgical equipment, administering and monitoring anesthetics and cleaning up after surgery
- Prepare and administer medications and vaccines under direction of a veterinarian
- Administer treatments as prescribed by a veterinarian
- Provide wound and bandage care
- Conduct specialized procedures as assigned by the veterinarian
- Educate and advise clients on animal health care including nutrition and home care
- Perform routine animal dental procedures and assist veterinarians with animal dentistry
- May perform a variety of office management and clerical duties.